Obtain the IP address of the printer by clicking on the Wireless icon on the printer.Perform a PING test to check the connectivity. Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.In this case, contact your Internet service provider to assign different names to both the networks.
If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network.So, the MAC should be on the 2.4GHz network. This printer supports only 2.4GHz network.Make sure the printer and the MAC are connected to the same wireless network.Go back to Network > Wireless > Wireless setup wizard > Select your new network. On the printer screen, go to Setup > Network > Restore network settings Restart the wireless router, the printer, and the MAC This will give you a more robust WiFi connection, so the Bluetooth frequency can’t overpower it.Ĥ.) Get Away From Microwaves and Fluorescent Lighting: Both emit frequencies of 2.4GHz, and moving away from them will distance you from the source. Experiment with different channels to see which one works best.ģ.) Move Closer to Your Router: If you often find that you’re getting interference when talking on a wireless headset while on a WiFi call (you’ll know because you’ll hear static), try moving closer to your router. If you don’t have an Apple router, you may need to instead go into your router settings and try changing the channel manually. Specifically, a different channel than the one your Bluetooth devices is using to communicate. Upon restart, the station will search for a new channel. That means no brick walls between you and your devices, and definitely no metal desks!Ģ.) Change Router Channel: If you have an Apple router and you’re constantly getting interference with your WiFi, try rebooting it. So if you’re really struggling with interference, your first step should be to move your Bluetooth devices away from these materials. Metal, bulletproof glass, concrete, and plaster are particularly bad, and marble, plaster and brick aren’t great easy. Let's try the below steps to see if that helps -ġ.) Remove All Barriers: Certain building materials can get in the way of weaker signals like Bluetooth.
Touch Display Network Summary or Print Network Configuration Page. Touch and drag your finger vertically to scroll through the options. From the Home screen, touch the Wireless icon, and then touch Setup.Ģ. Print a wireless configuration report to obtain the MAC address of the printerġ. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.
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